Welcome to Phoenix Venturas
These terms and conditions outline the rules and regulations for the use of Phoenix Venturas's Website, located at https://www.phoenixventuras.in/.
By accessing this website we assume you accept these terms and conditions. Do not continue to use Phoenix Venturas if you do not agree to take all of the terms and conditions stated on this page.
Terms and Conditions for Online Purchase
- For any issues related to purchase, delivery or material, customers can connect to our Customer Support Center by sending a mail to phoenixventuras@gmail.com or calling us at +91 8136988610.
- Once a formal complaint is received, our team will contact you within 48 hours to resolve the issue.
- We require customers to share pictures of the articles in case of any issues, along with the proof of purchase (invoice).
Shipping and Delivery Policy
We strive to deliver all our products in a timely and secure manner.
- Shipment timeframe: Delivery within 7 days from the order date, subject to stock availability and location.
- Shipping costs, if applicable, will be calculated and displayed at checkout.
- In case of unexpected delays due to weather, logistics, or other unforeseen circumstances, we will notify you promptly.
Return and Refund Policy
At Phoenix Venturas, we understand the importance of providing accurate and transparent information to our customers regarding our return and refund policies.
- Return Policy: As per our company policy, we do not accept routine returns of items. Once the material is successfully delivered to the customer, it will not be eligible for return for reasons like change of mind. We strongly encourage customers to carefully review their orders before making a purchase.
- Refund Policy: In the event of an approved refund, Phoenix Venturas will process and issue the refund within 7 working days from the date the refund request is approved.
License
Unless otherwise stated, Phoenix Venturas and/or its licensors own the intellectual property rights for all material on Phoenix Venturas. All intellectual property rights are reserved. You may access this from Phoenix Venturas for your own personal use subjected to restrictions set in these terms and conditions.
You must not:
- Republish material from Phoenix Venturas
- Sell, rent or sub-license material from Phoenix Venturas
- Reproduce, duplicate or copy material from Phoenix Venturas
- Redistribute content from Phoenix Venturas
Disclaimer
To the maximum extent permitted by applicable law, we exclude all representations, warranties and conditions relating to our website and the use of this website. Nothing in this disclaimer will:
- limit or exclude our or your liability for death or personal injury;
- limit or exclude our or your liability for fraud or fraudulent misrepresentation;
- limit any of our or your liabilities in any way that is not permitted under applicable law; or
- exclude any of our or your liabilities that may not be excluded under applicable law.
As long as the website and the information and services on the website are provided free of charge, we will not be liable for any loss or damage of any nature.